Agr International has opened a sales and service centre in Mexico.
Agr Packaging Services is a wholly owned subsidiary which will allow Agr to manage all of the sales, parts supply, service and support operations for its equipment in Mexico, Central America and the Caribbean.
Agr said that as the packaging markets in Mexico and the surrounding region continue to expand, it has recognized substantial growth in demand for its quality management and process control equipment.
The establishment of Agr Packaging Services is intended to meet the growing demand with a direct sales and service operation centrally located in the region that utilises factory-trained Agr personnel.
Robert Cowden, Agr’s Chief Operating Officer, said: “The opening of Agr Packaging Services will bring a number of benefits to customers in the region.
"These include the ability to respond to customer calls in a timely and cost-effective fashion via locally based service technicians, local language support, additional training resources and opportunities, and improved parts availability.
"Key to the operation, however, is the experienced and trained staff that will support Agr customers in this region.”
Sales and associated efforts will be handled by Mr. Carlos Gonzalez and Mrs. Marta de la Torre. Mr. Gonzalez has extensive experience related to plastic production, specifically in container processing and package development. Mrs. Marta de la Torre is a long-time employee of Agr and has vast knowledge in glass container production, quality management and PET bottle manufacturing.
Mr. Israel Hernandez will lead the service and support operations. He and a staff of four service engineers are responsible for all installation, service, support and training related to Agr products within the region. All are factory trained and certified on Agr equipment.