Pilkington United Kingdom, part of the NSG Group, has launched Ask Pilkington, a searchable online encyclopaedia to help customers get quick answers to technical queries.

Hosted on the Pilkington UK website, Ask Pilkington offers dedicated zones for trade, homeowners and architects and specifiers.

Users can type in a question or keyword to quickly find what they’re looking for. The smart search function gathers relevant answers and related information out of hundreds of articles.

While the portal will be constantly updated with the latest information, users can also submit new questions that they want answering. They can also see what the most popular questions are from their peers.

Ask Pilkington follows the launch of the Project References app last year, which offers a searchable database of Pilkington glass products that users can browse to find solutions to their project requirements.

It also sits alongside Spectrum and Spec-it!, allowing users to quickly specify glass for a variety of projects.

Phil Brown, European Regulatory Marketing Manager at Pilkington United Kingdom, said:

“Glass technology has made great strides in the 21st century, with an increasing number of products available for keeping buildings warm, cool, clean, compliant and safe.

“With so many solutions that play critical roles in buildings, it’s important that people have access to trusted information to help them pick the right glass.

“Ask Pilkington aims to have all this information in one convenient place for quick reference – something that’s important in meeting the needs of the next generation of digital native glass professionals, homeowners and architects, who are used to finding answers at a click of a button.”