Heye International offers a training centre to provide specialist support for Thai glassmakers.
A centre has been launched to be used for training purposes for local customers. Two engineers are employed to provide detailed hot and cold end training and support for Heye customers.
Support is available 24 hours/day, seven days/week both in Thai and English.
It also includes spare parts support and all remote services in particular, diagnostics and remote adjustments.
Asia boasts some of the globe’s most successful glass container production facilities, delivering a diverse range of bottles and jars for beverages, foods, pharmaceuticals and other packaging applications.
Thailand in particular is home to some of the region’s leading players and features advanced manufacturing technologies.
In recent years, Heye International has realised significant sales growth in this region, with key customers in the Philippines, Vietnam, China, Korea, Taiwanand Thailand.
The majority of these installations feature Narrow Neck Press and Blow (NNPB) forming process technology as an alternative to conventional blow-blow production methods.
This equipment is assisting customers to increase production speeds and save energy, while also improving returns on investment through the production of lighter containers.
An important feature of the comprehensive hot end and cold end products and services portfolio provided by Heye is the local availability of ongoing customer support.
This includes its training centre in Thailand, for example.