Iris Inspection machines has created a dedicated project management team to strengthen customer service support.
The global glass container inspection solutions specialist has created Project Engineer positions for Francesco Martinelli, David Vaslin (pictured) and Clément Galifet, all of whom were working at Iris previously as Customer Engineers.
Over a period of several years, they have acquired considerable knowledge and experience of the company’s Evolution series of camera-based, non-contact inspection equipment, while expanding their skill set.
The new Project Management team will work in close co-operation with Iris Sales Managers and assume a leadership role in the WENSPECT projects for complete cold end lines.
They will help ensure appropriate project planning and ensure that all projects are delivered with high levels of quality and customer satisfaction.
Machine performance is confirmed by conducting tests and reports on behalf of customers, while acting as ‘thought leaders’ for the continuous improvement of all processes, methodologies and services.
They are also responsible for training and supervising new customer engineers.